Support.
Something not working, or a question about a subscription? Start with the app’s own page — most questions are answered there — and email us if it is not.
Help by app
Common questions
- How do I cancel a subscription?
- Subscriptions to our apps are billed by Google Play, not by us, so they are cancelled in the Play Store: open the Play Store app, tap your profile icon, then Payments & subscriptions → Subscriptions, select the app and tap Cancel. Cancelling stops future renewals; you keep access until the current period ends.
- How do I request a refund?
- Purchases are processed by Google Play, so refunds are handled under Google’s refund policy through your Play Store order history. If you have already tried that and it did not resolve things, email us and we will help where we can.
- How do I report a bug?
- Email us with the app name, your device model, your Android version and what you were doing when it happened. Those four things resolve most reports without any back and forth.
- How do I request my data be deleted?
- Email us from the address you want us to act on and tell us which app it concerns. See our privacy policy for what we hold and how we handle it.